Patient Experience: The New Approach to Customer Service Current Status Not Enrolled Price Free Get Started Login to Enroll You are not yet enrolled in this course. Course Description In this webinar, we will discuss how customer service in medical practices has changed and share how your actions impact the practice as well as what can be done when online reviews lead to empty clinic schedules. Course Content Module 1: The New Approach to Customer Service Module 2: Proactive vs Reactive Module 3: Controlling What’s Outside of Your Control Module 4: Real-World Examples & Strategies Module 5: Implementing Changes & Final Exam